US orders only
Our shipping address is 8738 W Old Spring Hope Rd, Spring Hope, North Carolina, 27882.
To ensure the quality of our service, we currently only support orders from the United States.
Any subsequent adjustments will be posted on our website without notice. We apologize for any inconvenience caused to you.
Delivery time: 6-12 business days
The order processing time is 1-3 business days and the shipping time is 5-9 business days.
Delivery time = order processing time + shipping time.
If the shipping time is longer than 9 business days, please email us at [email protected] and we will refund or resend your order.
Our service hours are Monday-Friday from 9:00 am-5:00 pm (EST).
Orders placed before 5:00 pm on Friday will be shipped during the week and orders placed after 5:00 pm on Friday will be shipped on the following Monday.
Orders will not be processed during holidays.
More than 3 business days for non-delivery
If your order takes longer than 3 business days to process, you can contact us at [email protected] and we will process your order as soon as possible.
If you need to cancel your order, we will arrange a refund for you and your payment amount will be refunded to your payment account within 1-2 business days.
Free shipping for orders over $30
Shipping Country | Shipping Method | Estimated delivery time | Order Amount | Shipping Cost |
United States | UPS Express | 5-9 Business Days | ≤$30.00 | $5 |
Above $30.00 | Free Shipping |
About consumption tax
No consumption tax is charged.
Shipping Address
After you place an order, you will usually receive a confirmation email with your order details.
Please check this email to ensure that your address details are correct.
It is not possible to change your address once it has been shipped.
Once shipped, if you would like to review your order information, you can contact Franco Jose at [email protected] and we will resolve the issue for you as soon as possible.
If you have any questions about the content of the page, please contact customer service Franco Jose via [email protected], we will solve the problem for you within 1 business day.